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East Cooper Lock & Safe East Cooper Lock & Safe, Inc. has been providing Awendaw, SC, with the best in locksmith and safe service since 1981. Our customers, both commercial and residential, come to us because we install high-quality locks as well as a sense of security. We are available around the clock with our 24-hour emergency service. We have now opened East Cooper Decorative Hardware, where we specialize in decorative hardware for your home or business. With a large selection of high-quality products from such manufacturers as Schlage, Emtek, Ashley Norton, and Atlas, you will be sure to find the right pieces for you.
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Since 1981, East Cooper Lock & Safe, Inc. has been the lock and safe specialist of choice in the East Cooper and Mount Pleasant areas. Our speedy service is accessible to you 24 hours a day, every day of the week. We can assist you in installing new locks and safes, access control, re-keying locks, or lock-outs; we do it all.
Whether you need new locks for your home or emergency assistance getting back into your car, East Cooper Lock & Safe, Inc. in Awendaw, South Carolina, has the lock repair and locksmith services you need. Trust the professionals at our locksmith company to have the skills and an arsenal of tools to help you.
East Cooper Lock & Safe, Inc. offers decorative door hardware and commercial door hardware, and more. We work with homeowners and builders to provide the choices you want and the peace-of-mind you deserve. Brass-based products that are available in over 20 finishes, designed for appearance and longevity.
We want to thank you for visiting the East Cooper Lock & Safe, Inc., website. If you have any questions about our services or products, we would like to hear from you. Please give us a call or stop by, and one of our representatives would be happy to help you. East Cooper Lock & Safe, Inc., we understand the need for additional financial information and the importance of knowing the costs before requesting services. We are happy to offer a quote on any of our work.
Reviews (26)
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Donna Mitchell
May 26, 2022
I needed a key fob made, They met us on a weekend. Gave us a great deal with a smile. Made me feel like we were old friends. Will always use them and recommend everyone to use them. Great people and great service for your money. Thank you Jared for the wonderful service.
CoastalJack
May 26, 2022
While visiting the Charleston area, I somehow managed to lock my key fob in the truck of my Camero. Two locksmiths didn't even show up, but 30 mins after contacting East Cooper Lock and Safe Chuck was there. He took care of the problem, and had me on the road. THANKS CHUCK! First class service!
Boals Manor
Feb 22, 2022
Larry and his staff at East Cooper Lock and Safe are not only friendly and courteous, but always there when you need them. They have come to mine and my families rescue more than once. And always at such a reasonable rate! So reasonable, I try to pay more, but he never will let me! Highly highly recommend!
David Wamer Iv
Feb 18, 2022
Poor service, poor responsiveness, not professional. Over 3 weeks have passed since they visited and looked at our lock repair/replacement needs and they haven't returned. Calls to their office over a week ago resulted in nobody responding or updating after being told they would call back. Today they say we need to email a quote for approval and cannot provide ETA for service. Do business elsewhere, this company doesn't understand customer service and just doesn't care.
Kevin Kissner
Jan 05, 2022
Critical: Responsiveness Service was good but was double charged and owner would never call me back to issue the refund. I'll pass on using them again only for that reason.
Jason Mckay
Oct 02, 2021
Sometimes you gotta go where people know what they are doing. I went to a couple places to make duplicate keys. One place stated that they could make "Any" key. Well, just not the key I needed. The home improvement store didn't have anyone to make a key and referred me to the ATM key machine. Don't bother. I remembered my wife used East Cooper to make chip keys and Fobs.

They did a great job. East Cooper lock knows what they are doing. I was out the door in two minutes, keys in hand. They were courteous and professional. They have a great selection of door hardware and other things I didn't think they would have. I'll go there first next time.
Geraldine Shurtz
Sep 25, 2021
I recently had problems replacing the upper and lower locks to the man door in my garage. When I finally realized that I needed a professional, I contacted East Cooper Lock and Safe as I was very pleased with them when they changed the locks in my house seven years ago. Jeremy came out and explained where I had erred. He was professional, very upbeat, efficient and reasonably priced. It's so nice to do business with someone who truly enjoys doing his job. I'll continue to call this company when I need a professional. Thanks, Jeremy!
William Powell Jr
Sep 06, 2021
They were closed. Parking lot was great for fixing my motorized bike. The owner is a nice customer at my work.
Glenn G.
Jun 17, 2021
The Best in Charleston! These people remind you why shopping local is the BEST! Family owned, great care taken and EXCELEENT PRICES! Best of the Best! Services: New key fob, Security door locks
Jg Wargo
Jun 14, 2021
We were locked out of our house after our daughter accidentally pushed the vacation switch on the garage door when she left. Our landlord doesn't have any other keys to the house other than the front door handle so we have to rely fully on the garage. Chuck came out very quickly on a Sunday afternoon and was super nice! Price was very reasonable! Would use again in a heartbeat if needed. Highly recommend
Rick VanPelt
May 29, 2021
The friendly knowledgeable staff got me fixed up very quickly.
American Artists Landscaping Inc
Apr 25, 2021
Fantastic place that gets it right the first time, amazingly every time! Shop Local People, so much better experience!
G. M.
Feb 24, 2021
Fast response time. So reasonable priced! Thanks for unlocking my door!
Ben Comar
Dec 11, 2020
These guys helped me with my motorcycle when nobody else would. Tough work. Good guys. Worth the drive from James Island! Highly recommend.
C. J.
Jul 12, 2019
Had 2 transponder car keys made. Fast service and great prices!
T. C.
May 16, 2019
My review four years ago gave East Cooper 5 stars and four years later I've had a couple more opportunities to hire East Cooper. Each time I've had a great experience. The last time I needed service that very day and James came after hours to take care of it for me, and for a very reasonable price. They will always be my go-to locksmiths.
Kurt M.
Dec 31, 2018
If I could give these guys less than one star, I would! We had an appointment set up on December 22 at 11:30am to have some work done. At noon, the locksmith still had not arrived, so we left a voicemail message on his cell phone. At 2:30pm, he finally texted back (he couldn't be bothered to actually make a phone call, I guess). It was too late to do anything that day, so we rescheduled for December 29 at the same time.

I made numerous attempts to contact the locksmith to find out what exactly happened, but my calls were never returned. On December 29, 11:30am came and went with no locksmith. He never showed up, nor did he call or text to explain himself. I texted him later in the day telling him not to bother showing up (like he was going to show up anyway), and that we would be finding another locksmith.

This company has supposedly been in business since 1981. With a business acumen like this, I don't see how! This is the absolute worst customer service that I have experienced in a very long time. There are too many locksmiths out there to be treating your customers like that! You might think that you are something special, but you're not. Long story short, stay far away from East Cooper Lock & Safe!
Jill B.
Oct 14, 2016
I absolutely standby my praise of the work done by this company but our office is definitely unhappy with some strange unprofessional practices by the Owner of this company and his employees and family. Our most recent interaction with this company was unprofessional and poorly timed at best. Needless to say we will be taking our business elsewhere in the future.
Eliot P.
Apr 07, 2016
These guys are the best! Brought our old broken thumb latch door handle in for repair. They were able to salvage parts from their scrap heap and fix it. It's back on the door and working great. Try these guy if you need any keys lock or safe stuff
Travis C.
Mar 01, 2016
Lost my keys last week and contacted ECLS on Saturday. They suggested that if I email them documents to identify car and confirm ownership that they could cut a key Monday for me without having to come out to my house/car. Picked it up today and it worked. It did seem like after several phone calls that I was talking to several different people all who didn't know what was happening. In the end they came through.
Marj B.
Jan 01, 2016
I needed a part by an absolute date that was 3 weeks away. The salesman that took my order told me that it wouldn't be a problem. I did not hear back, so 4 days before my deadline, I called them. Jason, the manager, told me it had not been ordered. He told me he didn't give a SH#% and hung up on me. I tried locating the owner and per the SC Secretary of State, East Cooper Lock and Safe was created in 1990 was dissolved in 2013.

Not sure who owns today's East Cooper Lock and Safe but it is certainly NOT the same, kind people that have served the Mt Pleasant community in the past. Our local small business owners don't stand a chance if vendors like these chase people to big box stores or to online options. Absolutely the worst service I have ever received from a Mt P business!
Leann M.
Sep 14, 2015
I have used East Cooper Lock & Safe on several of my accounts and each time has been a great experience. I recently had a complete electronic locking system installed at a facility I manage. James was great to work with. His workmanship was very thorough and he was very detailed. His customer service was great. Every question that was asked by the Board or myself, he was able to answer. The tutorial on the system was explained in full detail. Great job!
Tim K.
Aug 12, 2015
The service in this is pretty good. Both of the employees jumped in to help me immediatly to find a solution for my trunk key. Unfortunately, they didn't had the knowhow on the car so they reffered me to one of their former employees to help me. The guys were very friendly. I would definitely recommend this place to any one who has key or safe problems!
Matt F.
May 27, 2015
I have been trying to get new keys made by this company for over a month to no avail. They kept telling me that the keys were in the order and it should only take 1-2 weeks for the keys to come in and that they would call me once the keys came in. I called them after about 1 week and 2 weeks to check and they said the order for the keys had been placed but hadn't came in yet.

I checked back again about 2-3 weeks later and was told the wrong product had been ordered. Nobody contacted me or my wife this entire time! I would never recommend this company to anybody! I hope they do better work for house locks, not that it would be difficult.
Glennda B.
Mar 09, 2015
I do not appreciated being tailgated, for miles, by one of your vans! Your van did not like doing the speed limit and passed me at excessive speed! Being that much in a hurry to get somewhere is dangerous!
Laura C.
Jun 13, 2014
FAST timely and affordable. Changed out 4 locks on a new house. Had to make appointment 2 days out, but showed up on time and completed job in about 30 minutes. Charged much less per lock! :-