These are just a few examples, and I don't mean to imply that GM, Toyota, and Honda are the only vehicles that have these issues, they are not. Pretty much all late model vehicles are touched by this problem, we just happen to see a lot of these cars.
Services
Listen for cues that you are speaking with a call center. Does the dispatcher speak like a local or does he or she seem disconnected? An example would be something like "are you in Benicia or Vallejo" vs " what is your zip code?" Ask where they are located. If you get an evasive answer like "we service your city" press for further details.
Reviews (5)
Danielle Digioia
Mar 26, 2022
Jim was so nice and helpful. My sister and I were in Newport and she lost her car keys on the beach. Because she has an older car, the Ford dealership was unable to help. We called a bunch of locksmiths. They all said they couldn't get around to it until the following day at the earliest and she needed her car for work. I left a message with old capitol and was called back shortly after. Jim was able to meet us that morning and make her a new key. He was professional, efficient and already working on the copy when we got there. We would have been SOL without him. Definitely recommend!
Steve Hill
Sep 23, 2021
If Tim, the incredibly experienced but new owner of Old Capitol Locks, is not yet your locksmith of choice, he should be. Called him this morning and made an appointment right away. Tim was on-hand and worked overtime -- including calling the dealer on my behalf -- to solve my tricky problem related to Kia smart key programming. Bottom line, I drove away within the hour with the much-needed key. And, was 30% lower than the closest locksmith estimate for the work and only a third what the dealer wanted for the same programming.
Nick Young
Mar 05, 2021
Rod Wat
Feb 08, 2021
Josh J.
Jun 26, 2018
