Business Details
46 Years
experience
Emergency
services
Your Trusted Richmond Locksmith Services
Since 1980, American Lock & Key has been Richmond, Virginia's trusted full-service locksmith provider. Our family-owned business specializes in automotive, residential, and commercial security solutions, offering services ranging from car key replacement to safe installation and access control systems. With over four decades of combined experience, our licensed technicians are trained, background-checked, and committed to providing reliable service 24 hours a day. We maintain extensive inventory of high-security products from trusted brands like Schlage, Kaba-Ilco, and HID, ensuring lasting protection for homes and businesses. Our certifications with the Department of Criminal Justice (DCJS #11-3052), ALOA #21019, and Angies List Elite designation demonstrate our commitment to industry excellence.We guarantee all installations for six months and provide written quotes for every job, from simple key duplication to complex commercial security systems. Our team takes pride in delivering prompt, professional service, as evidenced by our 688+ five-star Google reviews highlighting exceptional customer experiences with staff members like Denise, Mike, and Jesse. Centrally located at 2110 Spencer Road, we offer fast mobile service throughout Henrico County and surrounding areas including Midlothian, Mechanicsville, and Ashland. Our mission remains focused on ensuring client security through personalized service, cutting-edge technology, and maintaining our reputation as RVA's most dependable locksmith since 1980.
Services
Automotive Locksmith
Residential Locksmith
Commercial Locksmith
Safes & Vaults
Access Control
Key Duplication
Security Cameras
Master Key Systems
Door Hardware
Transponder Keys
Details
- Year established: 1980
Highlights and features
- Continuously serving Richmond since 1980 with proven expertise
- ALOA-certified technicians with comprehensive background checks
- 24-hour mobile service available 7 days a week
- Six-month warranty on all new installations
- Maintain physical inventory for immediate service solutions
Associations and certifications
- Department of Criminal Justice (DCJS #11-3052)
- ALOA #21019
- Angies List Elite
- 1-800-Unlocks Verified
What people say
Quick, effective staff
Awesome customer service
Prompt service
Highly recommend
Responsive and knowledgeable
Services
Automotive Locksmith
Specializing in vehicle key replacement, transponder programming, and remote fob duplication. Our mobile technicians provide on-site assistance for locked-out situations, key replacements, and ignition repair services for all vehicle makes and models. Emergency roadside assistance available with rapid response times throughout the Richmond area.
Residential Locksmith
Offering comprehensive home security solutions including lock installation, key duplication, deadbolt upgrades, and smart lock integration. We provide rekeying services for new homeowners, high-security lock options, and emergency lockout assistance. Our staff can also install advanced door hardware and panic devices for enhanced residential protection.
Commercial Locksmith
Comprehensive commercial security systems featuring master key systems, access control installation, and electronic lock solutions. We serve schools, hospitals, government buildings, and corporate offices with specialized hardware, door sensors, and security camera integration. Our team offers scheduled maintenance programs for ongoing commercial property protection.
Safes & Vaults
Complete safe services including installation, combination changes, lock maintenance, and emergency safe opening. Our technicians handle residential gun safes and commercial vaults with precision drilling capabilities and non-destructive entry techniques when possible. We also sell and service high-security safe products for both personal and business applications.
Access Control
Install and maintain advanced access control systems with badge readers, biometrics, and remote monitoring capabilities. Our solutions track employee access, control entry points, and integrate with existing security systems. We provide electric strikes, doorbell systems, and customized access solutions for commercial properties and multi-tenant facilities.
People
Barry Wilson
Owner
Barry Wilson leads American Lock & Key with 40+ years of industry experience. Under his leadership, the company has grown into Richmond's most trusted locksmith while maintaining family-owned values of integrity and personalized service.
Denise
Customer Service Specialist
Denise excels in customer service with exceptional attention to detail. She manages estimates, scheduling, and client communications, consistently receiving praise for her professionalism and pleasant demeanor in 688+ customer reviews.
Mike
Senior Technician
Mike delivers expert technical service with a professional approach. Certified in advanced lock systems, he handles complex installations and emergency services while maintaining excellent customer satisfaction ratings across multiple five-star reviews.
Jesse
Service Technician
Jesse provides reliable field service with a focus on quality workmanship. Known for exceptional customer interactions, he demonstrates technical expertise in both traditional and modern security systems installations and repairs.
Scott
Emergency Response Specialist
Scott specializes in urgent security situations, offering rapid response for lockouts and immediate repair needs. His technical skills and customer service excellence have earned repeated recognition in customer testimonials and reviews.
Questions
What areas do you service?
We serve Richmond, Midlothian, Henrico, Short Pump, Chesterfield, Mechanicsville, Ashland, and Tuckahoe areas with both storefront and mobile services.
Do you offer 24/7 emergency services?
Yes, our mobile technicians are available 6am-10pm daily for urgent lock and security needs at (804) 282-6060.
What types of locksmith services do you provide?
We offer automotive, residential, commercial, and safe services including key replacement, lock installation, access control, and emergency lockout assistance.
Are your technicians licensed and insured?
All technicians are licensed (DCJS #11-3052), ALOA-certified, and we maintain commercial insurance for complete service protection.
Do you have a warranty on services?
We guarantee all new installations for six months, with workmanship and parts covered under our service warranty.
Can you duplicate car keys or program remotes?
Yes, we cut all key types and program transponder keys, fobs, and remotes for all vehicle makes and models.
Videos
Reviews (6)
John Casullo
Jun 25, 2022
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We have used this company several times and have always had a positive experience. They are honest and up front about everything. Never any surprises. I highly recommend their services.
Joseph Jenkins
Jun 22, 2022
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Great experience. I lost one of my business car keys(including the lock and unlock button). Instead of going to dealership(where I would have probably paid alot), I tried this company. This dude Nick took care of me in 15 minutes. It was inexpensive. I recommend this company highly!
Mark G.
May 26, 2022
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I am extremely pleased with the service that American Lock & Key provided today. I requested same-day service, and they were able to send a technician out this very same afternoon. The Technician Scott Crocker called before arriving, was extremely friendly and efficient, and did an absolutely outstanding job! I can't say enough about how great my experience was today with American Lock & Key, and specifically with technician Scott Crocker.
James Cook
May 09, 2022
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Highly experienced and knowledgeable staff. I brought in my worn down car key and they were able to remake a new one to factory based off of my terrible key. I have been here several times for things other locksmiths said they couldn't do and it was no problem for them. I would call ahead to make sure they have everything in stock just to be on the safe side though
Jane Mendez-Picon
Apr 25, 2022
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I went in today to have an extra FOB key made because I "thought" my extra key wouldn't work for the ignition. Andy educated me about my "valet key, " and assured me that it would be appropriate for my extra key needs. He was right. I appreciate the fact that he didn't try to "sell" me something that I really didn't need. He was very nice and knowledgeable, and for all the above reasons, I'll return to American Lock and Key for ANY future needs
Adrienne Courtney
Apr 15, 2022
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Scott arrived promptly, and was very candid about what would and would not work on my property. He also shared quite a bit of helpful information pertaining to upkeep of the locks. Would definitely use again for anything else in the future.
