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SOS Locksmith SOS Locksmith
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Business Details
50+ Years
experience
Emergency
services
24/7 Emergency Locksmith Services in New York City
SOS Locksmith has been a trusted provider of comprehensive security solutions in New York City since 1973. As a Medeco Security Center, we combine decades of expertise with factory-trained personnel to deliver sound security advice, top-notch service, and genuine expertise. Our services span residential, commercial, and institutional sectors, including 24/7 emergency lockout assistance, access control systems, high-security lock installations, and advanced surveillance solutions.

We prioritize eco-friendly practices through metal recycling and fuel-efficient vehicle fleets while maintaining BBB A+ accreditation and ALOA membership. Our team undergoes continuous training to stay at the forefront of security technology, serving clients ranging from individual homeowners to government facilities.
Services
Emergency Locksmith Access Control Systems High-Security Locks Safe Installation Intercom Systems Door Security Upgrades Key Duplication Lock Re-Keying Surveillance Cameras Biometric Security
Details
  • Year established: 1973
Highlights and features
  • 40+ years of continuous service to NYC with Medeco-certified expertise
  • Factory-trained technicians specializing in high-security lock systems
  • 24/7 emergency response with guaranteed transparent pricing
  • Eco-friendly operations through metal recycling and fuel-efficient vehicles
  • BBB A+ rated with proven track record serving government facilities
Associations and certifications
  • Medeco Security Center
  • BBB A+
  • ALOA
What people say
Professional courteous service Arrived within the hour Fair pricing explained upfront Expert security advice Eco-friendly practices
Website
Services
24/7 Emergency Locksmith
Our certified technicians provide immediate assistance for lockouts, broken locks, and security emergencies. With rapid response times across NYC, we handle residential, commercial, and automotive emergencies using advanced tools and techniques. Customers praise our transparent pricing and professional service during critical situations.
Access Control Systems
We design and install customized access control solutions for businesses and institutions. Our systems include keycard entry, biometric authentication, and IP-based management platforms. Integration with existing security infrastructure ensures seamless operation while maintaining strict compliance with NYC building codes.
High-Security Locks
We specialize in Medeco and Mul-T-Lock products featuring patented key control technology. Our high-security locks resist drilling, picking, and unauthorized duplication. Commercial clients benefit from master key systems and audit trail capabilities for enhanced security management.
Surveillance Camera Installation
Our CCTV solutions include indoor/outdoor cameras with zoom capabilities and remote monitoring. We install both wired and wireless systems with customizable coverage for residential and commercial properties. Night vision and motion detection features enhance security effectiveness.
Door Security Upgrades
We reinforce door security with deadbolts, magnetic locks, and electronic entry systems. Our technicians assess vulnerabilities and recommend appropriate upgrades. Fire-rated door installations maintain safety compliance while improving security for residential and commercial buildings.
People
Guy Gabai
Vice President of Operations
With 17 years of experience, Guy Gabai leads SOS Locksmith's operations team. He specializes in retrofitting security systems for NYC apartments and commercial buildings. His expertise includes Medeco lock systems and access control technology implementation.
Questions
What emergency locksmith services are available 24/7?
We provide 24/7 lockout assistance, broken lock repair, key duplication, and security breach response for residential and commercial clients across NYC.
Do you install high-security lock systems?
Yes, we specialize in Medeco and Mul-T-Lock systems with patented key control technology for maximum security in homes and businesses.
Can you upgrade existing access control systems?
Our technicians integrate new access control features with existing systems, including keycard upgrades and biometric authentication implementation without rewiring.
Are your services eco-friendly?
We recycle all metal security components and use fuel-efficient vehicles. Old locks and keys are disposed of through environmentally responsible methods.
What areas of NYC do you serve?
We serve all five boroughs with primary coverage in Manhattan, including Chelsea, Lower East Side, and Midtown commercial districts.
Videos
Reviews (38)
David
Sep 15, 2025 Report
I discussed with Guy the installation of a unique deadbolt I purchased online. I sent him pictures and he confirmed that he could install the smart lock deadbolt and that I would be very satisfied with the outcome. The price was slightly higher than anticipated, but I think that peace of mind and a sense of security are invaluable. He dispatched his top technician, Chris, who was considerate, keeping the area clean as he worked, and knowledgeable, allowing me to make decisions without extra charges. Chris was also efficient, completing the installation of the high-tech device in under an hour. I strongly recommend S.O.S locksmith due to their expertise, professionalism, and smooth installation process.
Reina
Aug 19, 2025 Report
Arrived near the store's closing time and was assisted by a very friendly locksmith. This locksmith helped me to print keys in under 5 minutes. The service was efficient and friendly. The keys were priced reasonably and the service provided was knowledgeable.
Zane W.
Jun 27, 2022 Report
I have had many keys made here over the years for the four buildings I service in Chelsea and Long Island City as a Facilities Manager. Had two extra keys made for a building I don't get to regularly in LIC. Finally went to try the Medeco M3 keys and they don't work. Took them back to the store after one month and was told I should have checked them immediately and they can't help me. They're stamped from your store - were very clearly made at your store. They should have been re-cut with no questions asked. Very poor service - you've completely lost my business.
Stefan Papescu
May 28, 2022 Report
SOS Locksmith was attentive to my any lock repair needs. He gave me low cost and higher cost options. He guarantees the work for 2 years. The lock repairs were a bit more expensive than other locksmiths but he completed the job on the same day right on the spot. I will recommend SOS Locksmith for future lock repairs.
Kingston Philip
May 26, 2022 Report
Needed to make a set of keys quickly and they were super helpful - quick and great price! 100% recommend for any lock/key needs. They also stock key chains, lanyards, large locks - anything you need. Extremely efficient! He came in, installed the locks within 20 minutes, and cleaned up! Highly recommend.!
Nadia Mark
May 25, 2022 Report
I broke my key in my lock on Sunday. The locksmith was able to come the next day which was a huge relief. Very knowledgeable and friendly. Without any extra charge he fixed the door frame which was the original problem. Went above and beyond what I expected and was fairly priced. Professional and quality service.
Smith Trent
May 21, 2022 Report
This company is very responsive and professional. They showed up on time and communication was great. The work was excellent and very careful and clean. Very straightforward pricing and no up selling. I appreciate that they work with higher end locks. They really listen and are patient but efficient. Will definitely use again.
Oliver Ava
May 20, 2022 Report
Excellent service will 100% use again. I had a lock with key fitted to my bedroom door. The lock was fitted very well to match the handle. The locksmith was experienced and took his time to ensure it was fitted correctly. It's only a lock but it looks very sleek and impressive!
Deniel Capky
May 13, 2022 Report
The tech who came was the first to respond to my request and I am totally satisfied with his work. He was on time and a professional which is rare for South Florida. He was able to install the lock which required some additional work. I would recommend A-Best for any of your locksmith needs. He is dependable as he followed up to confirm our appointment so that we were home when he arrived. Call them locksmith first and last!
Rupert Fahey
May 07, 2022 Report
I chipped my house key and it couldn't open the door anymore. I didn't have any duplicate to it so I had to have a locksmith fix the key. SOS Locksmith sent a repair guy, and he brought a new key to be fitted into my door. Great work for reasonable rates, I'm happy to recommend their service.
Dean Yu
Apr 24, 2022 Report
The locksmith came within 15 minutes to help me because I got locked out. Was very professional and helped me get into the building promptly. He was very friendly and thoughtful, doing it as fast as possible given how cold it was outside that day. Can't recommend him highly enough! Definitely will call him again for future locksmith needs.
Frances Castillo
Apr 17, 2022 Report
I called SOS Locksmith after looking through Google local services. The technician told me he will arrive within 15 minutes and boy did he! He arrived within 12 minutes to be exact and opened the vehicle in even less time than that. The technician was professional, efficient, and very experienced. I definitely recommend this company to anyone who needs locksmith services and will personally use this company moving forward!
Andy F.
Mar 15, 2022 Report
Super friendly and quick service. I came in after hours as they were closing up shop and they were still willing and eager to assist me in a pinch. I'll use them for all my key-making needs!
Sammantha T.
Mar 12, 2022 Report
Really great service. Nir came to my apartment to install a bolt top lock for my new apartment. He was very knowledgeable and kind and made sure everything was working as it should before he left. My new apartment did not come with a top lock and SOS Locksmith and Nir have made me feel so much safer about being in my new place. Highly recommend!
Minty M.
Feb 24, 2022 Report
These guys are excellent! Fast and friendly key cutting. They have a wide selection of keys, locks, door knobs, buzzers, and accessories. I'll definitely keep their card handy for locksmith services in the future.
Ximena S.
Feb 12, 2022 Report
Tryon is the best! Great vibes and easy process : very friendly staff who listen and help w your ask.
Elizabeth S.
Feb 06, 2022 Report
Went here to make copies of keys. He was so helpful and has been in the neighborhood for years. Appreciated all his tips to keep my apartment safe.
Seth S.
Feb 03, 2022 Report
I enjoyed shopping there and the staff were very nice and helpful. Keep up the great work and service sos locksmith!
Erica Dun
Jan 07, 2022 Report
Both experiences with SOS were outstanding and professional. I had to change a door cylinder and they came out on an evening after work and expertly changed the lock in less than 5 minutes! I had extra keys made for the lock and though the key cutting machine had a glitch that day, it was fixed the next day and he called me personally to pick up the set of keys. They are so friendly and accommodating, I highly recommend them and will come back again.
Adam R.
Nov 25, 2021 Report
Awful customer service, dishonest and expensive. I left a deposit to order a new lock for my apt door. Guy promised to call me the following day with the final cost. He never called. I stopped in the following day, but he wasn't there. I called a number of times but he never returned a single phone call. I emailed him and asked about the pricing, timing and metal finish. After one week he got back to me over email and said it will cost more than $200 his initial estimate and said it will take two weeks. I told him not to order the lock and instead refund my deposit. He refused and told me never to come into his store again. Stay away from SOS locksmith!
Lydia B.
Nov 09, 2021 Report
They responded and arrived within the same day and completed the work very quickly. The team was so nice and easy to work with. The guy who came was vaccinated and responsible. I would highly recommend them.
Demi M.
Nov 05, 2021 Report
Amazing service. Had keys copied at another store (botched job, spent over $35). Remade keys here and owner copied it perfectly. How one can mess up copying keys is beyond me.
Mark K.
Oct 05, 2021 Report
The quality of the work was fine. No problems there. I was told nothing about costs. I scheduled an appointment to have locks changed, and I believe I was charged for an emergency visit. For a new deadbolt and key set, and a locksmith showing up, I got charged $550. For a deadbolt that might cost $100. What upset me: there was NO GESTURE on SOS's part to inform me what I would cost to have someone come over.

If I am being dumb on the phone, they should have the COURTESY to inform me of the cost, at least some sense of cost. I don't recommend them for their service - just a mean, grubby steal. The storefront is fine, Stephen is a hoot at the front counter!
Laurie J.
Sep 25, 2021 Report
Quick, efficient, and helpful - they can copy most Medeco keys (so lots of apartment building door keys!) and have key blanks for just about anything.
Jahayra M.
Sep 22, 2021 Report
Good locksmith in the Chelsea area. I often come here to have keys made for my office. Friendly, efficient service! My go to locksmith in the area.
Ron B.
Aug 30, 2021 Report
I went to the hardware store to get some keys made. They were closed. But a couple doors down, I saw SOS. What a great shop! As friendly and courteous as can be. And really good at what they do! Noticed that I had limited vision and went out of their way to provide keys that I could identify by touch. That was so helpful! Took the keys home and all 4 worked perfectly. That is often not the case elsewhere. I highly recommend this shop.
Lawrence L.
Jun 20, 2021 Report
Made an appointment to get a lock installed. The guy came and left without performing the job. What a bummer. Also ordered a lock and the owner told me he'd call me when it came in the following week. I ended up calling him and never got the lock, still to this day.
Jamie L.
Aug 07, 2020 Report
Thank you for saving me. I didn't know how I was going to get through the night! Made a copy of my multi-lock key as a special emergency service. Couldn't be more grateful. Home sweet home never felt so good as now!
Bentley B.
Jul 28, 2020 Report
I always love it when I get a great service from a local family business that's been around as long as these guys. Established in 1973, these guys truly are experts and are up for any locksmith related challenge. They installed new locks all around my apartment and were very reasonable with pricing. They are also extremely efficient, getting to my apartment in under an hour and changing all of the locks under an hour. Premium service and even better that it's a family run local business. Always great to see those thriving.
Josh M.
Jul 09, 2020 Report
Came in this morning for a copy of a key and the guy was super nice he told me the first customer we don't charge the early bird gets the worm was very nice of him very kind and sweet guy thank you very much
Michelle H.
Mar 10, 2020 Report
Had an amazing service! I got locked out of my house and the panic started to kick in. I called these guys and they sent a technician out right away. The guy that arrived was very professional and knew exactly what to do. The service took about 20 minutes and I was back in my house safe and sound! Highly recommended
Guy Gabai
Feb 21, 2019 Report
Amazing service professional team from the office to the installation department they are all on the same page and communication is well versed between all of them making jobs run super smooth
Viviann L.
Jan 18, 2019 Report
Great locksmith place! Decent price range, good service nice but not over friendly and really efficient. 24 hours and although small it's great. Not too hard to find and it's walkable from the 1 train and sine bus stops. Further down but still walking distance from the orange lines or the PATH. The same key that I made a copy at Home Depot didn't work (made 3, one which is the more complicated one compared to the two others didn't work, the rest did.) so I found this one and thankfully the cutting was good it worked. I do recommend this one, save you from if they work wasn't done properly and going to find another place and wasting money and time. Just go to this place, it's good.
Bobby Jefferey
Feb 10, 2014 Report
I have personally used this company last month to help change the lock on my front door, unfortunately my house was broken into while I was out with my boys, and I had gotten home at 4 in the morning and found my door wide open with my furniture thrown all over the place... long story short I was thankful that this company had 24/7 emergency services. they came quickly and was fast, they were very helpful as well. thank you guys once again
Sharon Steele
Jul 29, 2013 Report
I just had a great experience with this company. They fixed my lock quickly and for a reasonable price. Best of all... the tech they sent was friendly and got my jokes. I'm a very happy customer! thank to SOS Locksmith!!
Amanda Stuart
Report
SOS Locksmith NYC is one of the best I've ever used. I've been locked in 2 times from my apartment and these guys come to my rescue, very kind and offer reasonable price, they also provides the best service! Thank you once again Mark, I really appreciate your help.
Julie Powell
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SOS Locksmith did a great job installing a Safe in my apt on the Lower East Side. Fast, reasonable and honest locksmith, Thank you for your Service Chris I'll definitely recommend you and your company to friends.
Ryan Oldman
Report
Before we move into our new apartment we wanted to have the locks changed so we called SOS. They sent a very nice guy who showed us several different security key options and had the locked changed without any issues in less than an hour. The cost was fair and they came at the time we scheduled them to arrive.