Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Locksmith & Security Solutions in Eau Claire
Since 1971, Tru-Lock & Security has been a trusted, family-owned provider of comprehensive security solutions in Western Wisconsin. Our team brings over 300 years of combined experience in locksmith services, electronic security systems, automotive lock solutions, and commercial safes. We prioritize customer satisfaction through 24/7 emergency response, free security consultations, and personalized service tailored to residential and commercial needs.Our accreditations with industry leaders like the Associated Locksmiths of America and partnerships with brands like Medco Security Center underscore our commitment to quality. As 2012 Small Business of the Year, we continue to deliver reliable, innovative security solutions that protect what matters most to our clients.
Services
Locksmith Services
Electronic Security
Automotive Lock Services
Safes
Automatic Doors
Decorative Hardware
Entry Doors
Overhead Doors
Sunsetter Awnings
Tru-Lock Box
Details
- Year established: 1971
Highlights and features
- We offer 24/7 emergency service for urgent lock and security needs.
- Our team has over 300 years of combined experience in the security industry.
- We provide free security consultations with no pressure to purchase.
- Family-owned and operated since 1971, serving the Eau Claire community.
- Recognized as 2012 Small Business of the Year by Eau Claire Chamber of Commerce.
What people say
Incredibly professional
Excellent service
Explained issues well
Very pleased
Wonderful service tech
Services
Locksmith Services
Tru-Lock provides residential and commercial locksmith services including high-security locks, key duplication, master key systems, and 24/7 emergency lockout assistance. Our technicians specialize in lock repair, rekeying, and installation for homes and businesses. With over 50 years of local experience, we ensure reliable security solutions tailored to your specific needs.
Electronic Security
Our electronic security services include monitored burglar/fire alarms, access control systems, and surveillance solutions. We offer interactive systems with remote control capabilities and 24/7 monitoring through Criticom dealerships. Custom installations feature access control panels, video integration, and lockdown capabilities for schools and commercial facilities.
Automotive Lock Services
Tru-Lock offers 24/7 automotive locksmith services for key duplication, transponder programming, and emergency vehicle lockouts. Our technicians handle high-security keys, chip keys, and remote replacements for most vehicle models. We provide on-site key generation and rekeying services to match existing automotive keys.
Safes
We sell and service UL-rated safes for fire and burglary protection, including residential security containers and commercial vaults. Our showroom displays various models with different security ratings, featuring Medco high-security electronic systems and Auditcon lock series with audit capabilities. Installation and repair services ensure optimal safe performance.
Automatic Doors
Tru-Lock installs and services automatic sliding and swinging doors with low-energy operators and assist-to-open mechanisms. Our AAADM-certified technicians ensure proper installation meeting ADA compliance standards. Solutions include commercial entrance systems and residential automated door conversions with safety features.
People
Scott
Security Technician
Scott is a professional security technician with expertise in lock repair and security system installations. He provides clear explanations of technical issues and solutions while maintaining a professional and friendly demeanor during service calls.
Questions
What services does Tru-Lock & Security offer?
We provide locksmith services, electronic security systems, automotive lock solutions, safes, automatic doors, decorative hardware, and Sunsetter awnings.
Do you offer emergency services?
Yes, we provide 24/7 emergency lockout assistance for vehicles, homes, and businesses in Western Wisconsin.
How can I get a free security consultation?
Contact us at 715-835-1540 to schedule a free, no-pressure security analysis for your home or business.
Are financing options available?
Yes, we offer leasing options for commercial security equipment and work with your preferred lease provider.
What areas do you serve?
We primarily serve Western Wisconsin, including Eau Claire and surrounding communities.
Reviews (7)
Carolyn Miller
May 18, 2022
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Wonderful customer service and the locksmith loved my dogs. I have a historic home and the dead bolts and levers they helped me pick out look really nice. I felt safe having them in my home and I love the quality of the door handles and dead bolts. The doors need a lot of refinishing and didn't fit right, they took into account one of my doors was over 100 years old and after its refinished, it will look entirely original!
John Racen
Apr 26, 2022
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Horrible customer service, will not help you when you have problems or issues. I suggest calling somebody else.
Timothy Peterson
Dec 14, 2021
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While this post review does not actually judge the quality of work, it's a review of the advice given to me by phone regarding my electronic key not engaging the truck at all. I described in detail everything that was going on and I background history of the truck and key, on a recent Saturday 3pm phone call. I'm from out of town The person I spoke with adamantly/strongly advised that it was not the key and was a problem with the truck. 4 days later and hundreds of $ more paid (towing-diagnosis-return trip) it turned out the key was the issue. Granted, it was in the end, my decision to take the advice.
Elizabeth Abts
Oct 04, 2021
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We have used Tru-lock for multiple services over several years. They have an incredible, knowledgeable professional staff. They have had to open our home and cars on more than one occasion when we've locked ourselves out, and they have very quick response times. Tru-lock has now installed security systems in two homes we've owned in Eau Claire. Too many people go for the cheaper installs without realizing they are paying more in the long run with the monitoring. Years ago we made this mistake, and we now know you get what you pay for. I could not recommend this company highly enough! Great customer service, competitive prices, and quality work!
Matthew Jackson
Jul 09, 2021
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So last weekend I lost my car keys at rock fest in cadott wi, after AAA let me down with the tow(waited hours no contact) I reluctantly called these fine folks for thier services. Jesse showed up eager to get us on our way, dude is good for conversation to help pass the time. After a while he had to call in help, 2wice. 1st guy couldn't help, much. Left after busting jesses chops on the current job difficulty(a Pontiac grand prix), he called in "the man" the owner to come help out.
After he showed up they banged it out real quick, cut me a key redid my ignition (for no extra charge) and gave me a free extra key. Most would say locksmiths overcharge for what they do, but after my experience they are well worth the fee considering the alternatives a city boy has in the stix of Wisconsin. And if you have to call anyone to help with Locksmith services, call these fine folks. Thanks again for all you do. Would highly recommend.
After he showed up they banged it out real quick, cut me a key redid my ignition (for no extra charge) and gave me a free extra key. Most would say locksmiths overcharge for what they do, but after my experience they are well worth the fee considering the alternatives a city boy has in the stix of Wisconsin. And if you have to call anyone to help with Locksmith services, call these fine folks. Thanks again for all you do. Would highly recommend.
Julie O. Jewel
Nov 04, 2020
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Tru Lock is Awesome! First of all, the locks are really high quality and their software enables me to assist tenants who are locked out from my home instead of driving all the way back to work. Second, the professionalism, respect, and empathy shown by each employee I have worked with from Tru Lock is unprecedented. Mark Kelsey always returns my calls promptly and helps me when I get stuck on an issue. I'm super impressed and will always recommend Tru Lock.
Daniel L.
May 06, 2020
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Excellent family business! Beautiful Decorative Hardware. The Showroom is Full of Options to choose from!