Business Details
35 Years
experience
Emergency
services
Electronic Hotel Lock Systems & Repair Services
AccuLock has been a trusted name in electronic lock solutions since 1991, specializing in repair, installation, and parts for hotel and commercial access control systems. Our team of certified technicians brings decades of combined experience in addressing complex security needs for hospitality and industrial clients. We are factory-trained by all major hotel lock manufacturers and hold Texas Locksmith License #B13269, ensuring compliance with the highest industry standards. Our commitment to excellence is demonstrated through a 3-year warranty on new locks, free technical support, and a 90-day warranty on all repair parts. We maintain a nationwide service network with on-site technicians equipped to handle emergency repairs and routine maintenance.Our inventory includes both new and used locks from brands like Kaba-Ilco, Onity, and Ving, offering cost-effective solutions for properties of all sizes. We provide comprehensive training for lock systems and maintain a 24/7 technical support line for urgent client needs. Our business philosophy emphasizes transparency, with straightforward pricing and no hidden fees across all services. With over 15,000 hotel clients served globally, we combine technical expertise with personalized service to meet evolving security demands. Our family-owned operation continues to prioritize innovation while maintaining the personal touch that has defined our 30-year reputation.
Services
Electronic Lock Repair
Hotel Lock Installation
Access Control Systems
Lock Parts Supply
On-Site Service
Details
- Year established: 1991
Highlights and features
- 30+ years of specialized experience in hotel electronic lock systems
- Factory-trained technicians certified by all major lock manufacturers
- Free technical support and 3-year warranty on new locks
- Nationwide on-site service with 90-day warranty on repair parts
- Inventory includes both new and used locks from all major brands
Associations and certifications
- Texas Locksmith License #B13269
Services
Electronic Lock Repair
We specialize in repairing all major brands of hotel electronic locks using factory-tested components. Our technicians address issues ranging from battery failures to complete system malfunctions. With over 30 years of experience, we guarantee 90-day warranties on all repairs and offer both bench and on-site service options.
Hotel Lock Installation
Our certified technicians install new electronic lock systems including our proprietary AccuLock System Two with AES/RFID technology. We provide complete setup training and software customization for front desk operations. Installations include a 3-year warranty and integration with existing property management systems.
Access Control Solutions
We offer commercial access control installations for sensitive environments including data centers and industrial facilities. Our solutions support RFID technology with mobile key compatibility. Systems feature audit trails, remote management capabilities, and integration with existing security infrastructure.
Lock Parts Supply
We supply both new and used lock components including RFID readers, control boards, and mechanical parts. Our inventory covers major brands like Kaba-Ilco and Onity. All used parts undergo rigorous testing and carry the same 90-day warranty as factory-new components.
On-Site Service
Our mobile technicians provide emergency and scheduled maintenance for electronic locking systems. Services include battery replacements, wiring repairs, and system reprogramming. We maintain a 75-mile service radius from Grandview, Texas, with special mileage rates for extended locations.
People
Rick Segerstrom
C.E.O.
Founder of AccuLock with 30+ years in electronic security systems. Master Locksmith and Texas Certified Recurrent Training Instructor. Industry veteran with expertise in hotel lock installations and access control solutions.
Ed Czesnowski
President
Over 25 years of leadership in electronic lock systems. Manages daily operations and strategic growth while maintaining technical certification in all major lock brands. Key contact for business development.
Chad Segerstrom
Service Manager / Vice President
15+ years of experience overseeing repair and installation teams. Coordinates on-site service logistics and ensures compliance with industry standards for all technical operations.
Dan Brown
C.O.O.
Manages technical operations and software development. Provides specialized training for lock system installations. Primary contact for ALS2 system implementation and support.
Rick Harmon
National Sales Director
20+ years in electronic security sales. Develops client relationships and provides technical consultations for lock system upgrades and commercial access control solutions.
Questions
What types of electronic locks do you service?
We service all major brands including Kaba-Ilco, Onity, Ving, and our own AccuLock System Two. Our technicians handle repairs for hotel guest room locks and commercial access control systems.
Do you offer on-site repair services?
Yes, we provide on-site service with technicians equipped to handle most repairs in a single visit. Service is available for locations within our 75-mile service radius from Grandview, Texas.
What warranty do you provide on repairs?
All repairs come with a 90-day warranty covering both parts and labor. New AccuLock System Two locks include a 3-year factory warranty.
Can I purchase replacement lock parts directly?
Yes, we sell both new and used replacement parts for most electronic lock systems. Parts undergo thorough testing and carry the same 90-day warranty as factory-new components.
Do you buy old electronic locks from hotels?
Yes, we purchase old locks and controllers from hotels regardless of age or finish. We provide cash offers for quantities ranging from 1 to 1,000 units.
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Reviews (4)
Steven Brann
Nov 17, 2019
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Fast and Friendly. Service People are excellent. Business off service dirt road alittle hard to find besides that great
John Gotti
Feb 06, 2019
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Outstanding customer service and the knowledge to know exactly what you need. Thank you for your help!
Skud Leatherface
Oct 16, 2017
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These are great people to do business with. Very knowledgeable and go the extra mile to to make the customer happy.
Rob Isley
Dec 29, 2016
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We always get great service from them at our hotel, Quality Inn Dundee, MI. I called Acculock last week and talked to Matthew about our Tesa programmer issues, and he knew the fix right away and got us back up and running. Thanks guys!
