Business Details
29 Years
experience
Emergency
services
Your Trusted Phoenix Locksmith for Residential, Commercial & Automotive Services
ACME Locksmith has been a trusted name in Phoenix since 1997, providing comprehensive locksmith and security solutions for residential, commercial, and automotive clients. With over 25 years of experience, we specialize in high-security locks, access control systems, safe services, and emergency lockout assistance. Our team of licensed, bonded, and insured professionals is committed to delivering reliable, damage-free entry solutions and expert hardware installation. Recognized with BBB A+ ratings and multiple industry awards, we prioritize integrity, transparency, and customer satisfaction. Our services extend across the Phoenix Valley, including Mesa, Scottsdale, Gilbert, and Chandler, with 24/7 availability for urgent needs. From key duplication to advanced smart lock systems, we combine technical expertise with personalized service to meet the evolving security demands of homeowners and businesses alike.
Services
Residential Locksmith
Commercial Locksmith
Automotive Locksmith
Safe Services
Key Duplication
Emergency Lockout
Access Control
High-Security Locks
Door Hardware Repair
Lock Rekeying
Served areas
- Phoenix
Details
- Year established: 1997
Highlights and features
- We offer over 25 years of experience in residential and commercial security solutions.
- Our team is BBB A+ rated with a proven track record of customer satisfaction.
- 24/7 emergency lockout services with transparent pricing and no hidden fees.
- We are Arizona's most awarded locksmith, including the BBB Ethics Award.
- Full-service provider covering automotive, residential, and commercial needs.
Associations and certifications
- BBB
- ROC
What people say
Excellent service
Professional and reliable
Saved me money
Quick response
Knowledgeable staff
Offices
Services
Residential Locksmith
We provide comprehensive residential locksmith services including lock installation, rekeying, and high-security upgrades. Our experts handle deadbolts, smart locks, and gate systems to enhance home protection. Services include emergency lockout assistance and door reinforcement to prevent break-ins.
Commercial Locksmith
Our commercial solutions include access control systems, master keying, and ADA-compliant hardware installation. We specialize in panic bar repairs, door closers, and high-security lock systems for offices, retail spaces, and industrial facilities across the Phoenix Valley.
Automotive Locksmith
We offer same-day car key replacement, ignition repair, and remote programming for all vehicle makes. Our mobile service covers the metro area, providing solutions for lost keys, broken transponder chips, and motorcycle key duplication.
Safe Services
Our safe specialists handle combination changes, lock repairs, and installation for home and business vaults. We offer secure storage solutions, safe moving services, and digital lock upgrades to protect valuables against unauthorized access.
Access Control
We install wireless keyless systems and mechanical access solutions for businesses. Our smart lock technology enables remote monitoring, user-specific access codes, and integration with existing security infrastructure to enhance commercial property management.
People
Robert Vallelunga
Owner
Robert Vallelunga, a Phoenix native and Arizona State University graduate, founded ACME Locksmith in 1997. With prior engineering management experience, he built the company into Arizona's most awarded locksmith service, combining technical expertise with customer-focused solutions while maintaining active involvement in product development and educational outreach.
Questions
What emergency locksmith services are available after hours?
We provide 24/7 emergency lockout assistance for homes, vehicles, and businesses with transparent pricing and no additional after-hours fees.
Can you duplicate high-security keys?
Yes, we cut restricted keyways from brands like Medeco and Mul-T-Lock using specialized equipment, ensuring proper authorization before duplication.
Do you repair commercial door closers?
We service all commercial door closer types, including adjustment, leak repair, and code-compliant replacements for businesses across the Phoenix Valley.
What smart lock brands do you install?
We work with major smart lock brands and offer retrofit solutions compatible with existing hardware for both residential and commercial properties.
How quickly can you respond to a lockout?
With four Valley locations, we typically dispatch technicians within 30 minutes for emergency lockout situations.
Are your locksmiths licensed and insured?
Yes, we are ROC-licensed (#271563) and fully insured, with background-checked technicians serving Phoenix since 1997.
Reviews (29)
Johanna Nikoletos
Jun 23, 2022
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This is the second time I've come here during business hours and they're just randomly closed. Will never come back, waste of time and gas
Vicki W.
Mar 31, 2022
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Extremely rude serviceman. He told me he had 10 minutes to look at my locks. Said he could "maybe, kinda fix one". When I told him I eas not interested in his services he tried to charge me $99. No way!
Kendall Coombs
Feb 17, 2022
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Big Mike was great and deserves a raise! He showed up and was done within an hour. Was prompt and helpful! Evan in scheduling was also really helpful and able to confirm me in a window that worked for my availability! Thanks!
Lucien Hook
Nov 28, 2021
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Thank You for the easy use service. Staff was helpful. I saved them as a contact, will more then likely need them again.
Wendy Z.
Nov 16, 2021
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The woman who "helped" me was difficult, to say the least. She told me I could leave my items (newly purchased elsewhere) and she would re-key them after her other jobs ahead of me. I asked if she had some sort of receipt for my $300 worth of items I was leaving. She said no, she didn't have anything to give me. When I pressed her to write some sort of receipt, because I was leaving my items with someone I didn't know and a shop I had never done business with before, she responded that she wasn't going to write me anything, angrily waving the "tag we normally use" and stating they were "out of them".
Then she told me she wasn't going to steal my things, got a bit sarcastic, and simply handed me a business card instead -- "I'm the manager". As if that was enough and I didn't need any receipt. At this point she was noticeably angry with me and I expected she would take that out in her services. I decided to take my merchandise and go elsewhere. So glad I did! Went to Armor Lock & Safe instead -- they were very pleasant, scheduled an appointment for me so that the service could be done while I waited, and charged me less!
Then she told me she wasn't going to steal my things, got a bit sarcastic, and simply handed me a business card instead -- "I'm the manager". As if that was enough and I didn't need any receipt. At this point she was noticeably angry with me and I expected she would take that out in her services. I decided to take my merchandise and go elsewhere. So glad I did! Went to Armor Lock & Safe instead -- they were very pleasant, scheduled an appointment for me so that the service could be done while I waited, and charged me less!
Valerie Rico
Oct 31, 2021
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ACME is my go to place. Excellent and friendly service. The service man was fast and professional. He showed up when expected which was very helpful to my busy day.
Robert S.
Sep 30, 2021
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I needed a duplicate remote car key made and ACME was extremely helpful. The Toyota dealership wanted over $300. ACME cut my key and programmed it for $73. They did all this in around 30 minutes. The key itself was only $20 online making my total cost about $93! I recommend contacting them if you want to make a duplicate key for your automobile. The gentleman who assisted me was extremely helpful and friendly. Thanks ACME.
Jody Alexander
Aug 20, 2021
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It was easy to set up an appointment online and reduce the trip charge. Texts confirmed the appointment time and the arrival time for service. Mike was professional, thoughtful, and he quickly diagnosed and fixed the problem. Overall, it was a great experience.
John M.
Aug 13, 2021
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I love these guys! I saw a few bad things and was shocked. They put multi-lock pick proof locks in my house 10 years ago, and they have been great. I just bought a new front security door, and ACME are my 'GO TO' guys for locks. The web site was perfect for creating a record of the job I desire. I don't think there is another locksmith in the Valley that has the technical expertise these guys have or offer the high security products.
Lee Weinstein
May 25, 2021
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The techs were absolutely phenomenal. Very thorough, courteous, and patient. Perfect install with no issues whatsoever. I will absolutely use them again. Services: Delivery, Install hardware
Joe C.
Apr 23, 2021
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Horrible customer service. Highly recommend trying anything but this "locksmith". No need to treat people rudely.
Saundra Palmer
Mar 22, 2021
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I was impressed by the expression of truth. I did not have any work done because my Hyundai Kona is only two years old and I am 84, so I need to protect her. There is a woman who calls herself Ali and will steal my car to change the key. I do not want her to do that. She had four locks changed on my condo and I could not enter it. Cost me $300+. So you can see why I fell in love with this man. He is honest and will not authorize a bad deal. Truly, this woman is committing a crime if she even touches my car with that intent. Thank you Mr. Wonderful. Saundra
Rami Dalal
Mar 18, 2021
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The staff at the store were very informative and helpful. They explained what needed to be done in a way that anyone could understand. They scheduled the service immediately. Erv showed up on time and was highly professional and informative as well. It's hard to find great businesses like this anymore, and when you do find them, you just have to let everyone know. Great experience!
Toad -
Dec 15, 2020
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I've ordered two new keys for my magnum through ACME at half the price of the dealership. When the keys arrive and I take them to the ACME location, i will get an extra percentage off of the programming fee since I purchased the keys through ACME. So far so good! I'm so grateful there's another option besides the dealership Update: I received my keys via UPS right on time and called right away for an appt.
Without delay my call was returned, and within 15 minutes I was at 12th street and Glendale and Drew was cutting my new keys! It was 117° in Phoenix yesterday but Drew programmed my new keys in that hot car without a complaint and within 15 minutes I was paid and out the door! I'm so very grateful and impressed with the professionalism and talent. Thank you and my keys work perfectly. ACME saved me $220 over the dealership! Customer for life!
Without delay my call was returned, and within 15 minutes I was at 12th street and Glendale and Drew was cutting my new keys! It was 117° in Phoenix yesterday but Drew programmed my new keys in that hot car without a complaint and within 15 minutes I was paid and out the door! I'm so very grateful and impressed with the professionalism and talent. Thank you and my keys work perfectly. ACME saved me $220 over the dealership! Customer for life!
Ok
Oct 11, 2020
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Huge kudos for Eric L and Acme locksmith who came to the rescue when a key for a trailer hitch receiver was lost. Within less than 60 seconds, Eric had the recalcitrant hitch receiver lock removed. The price was very reasonable and the service is worth at least 5 Yelp Stars. Kudos also to the Acme Locksmith location in Scottsdale who referred me to their Mesa location because it was closer to me. Great customer service, reasonable prices, and people that really know how to pick a lock if needed. They also feature a wide selection of locks for multiple applications. THANK YOU ACME LOCKSMITH!
Ernest C.
Sep 29, 2020
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Fast response. Excellent work. Reasonable prices. Don't waste your time looking elsewhere or reading reviews. ACME will get it done.
Robert C.
Sep 12, 2020
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I have a multi point lock for the front door that failed. Texted with Bobby and sent pictures. Called this morning at 9 and by 1:45 Erv was Sr the house. They send you a text so you can know when they will arrive. Highly knowledgeable and efficient. Fortunately I had an original cylinder that could be swapped out saving me weeks of waiting for a new mechanism. Do yourself a favor and only call ACME for your locksmith needs. This company including Amber, Erv and Bobby were all outstanding.
Salmi D.
Sep 10, 2020
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We needed our gate lock fixed. Called on Wednesday and Acme was here Thursday morning. The gate lock was fixed quickly. Great service. We highly recommend.
Brad P.
Aug 11, 2020
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These guys ROCK! I have an antique Jennings Governor Tic Tac Toe mechanical machine that I bought from a family clearing out their parents home. No keys came with it and I quickly learned that a single lock (this machine had two!) was $150/ea and one was not even found on the internet for sale. ACME told me they could make me two new keys for each lock and they DID! It only took a few days for the new keys to come home and they hit it out of the park. These particular keys are circular "cam" keys. Thank you! A+++
Carolyn R.
Jul 22, 2020
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Very happy with my service today. Bobby arrived on time and texted his estimated time of arrival. He was friendly and knowledgeable. I like to try and use local businesses for my household needs and so happy I found this place! I will definitely use them again! Thanks so much!
Darl W.
Apr 17, 2020
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Bought a new to me car that only came with 1 key. Eric took care of my needs by cutting the cheap blanks I brought in. He went above and beyond by going out to the car to test the keys and lubricated the locks. I'll be back the next time I need more keys. The big boxes couldn't or wouldn't cut the keys I brought in.
Dylan Montanez
Nov 01, 2019
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Had a key made by Drew and he was easily one of the friendliest people I've met. Great customer service. It was 10 minutes before closing time and had to walk back to my car around the corner to make sure the key worked and he told me just to give him a call if I had any issues and he would stay open a little later to make sure it was taken care of. Highly recommend!
Vincent D.
Feb 17, 2018
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Acme is the best safe cracker in the valley! My Big Horn gun safe I bought from Costco died 6 months after I bought it (evidently a bad motherboard). I called another locksmith, they quoted me $350 over the phone to open it, and said they would have to use a 9 cutting blade and the safe would be destroyed. When they came out they said it was different from what they thought, and it would be $650, and the safe destroyed. Mike came out, drilled the designated spot from the manufacturer, opened it, repaired the hole, and converted the safe to an old school combination lock for $525. I saved $125, AND got my safe back, better than it was before. I couldn't be happier. Thanks Mike and Acme!
Frank L.
Nov 20, 2017
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Used ACME twice. Both times amazing service, expertise, and very quick service by Mike (who has over 30 years of knowledge in locksmithing). Great value also. It doesn't get any better than this, period. Mike rekeyed a door for me today and even added a way better deadbolt than I had at no charge that he happened to have, and even unbeknownst to me until he notified me (I had an old one from 1984). Go with these guys and ask for Mike, I promise you will be extremely satisfied.
Howard H.
Sep 09, 2016
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I called several self-advertised "locksmiths" before calling Acme. Most businesses that advertise as a locksmith simply do lockouts for cars. I came to Acme because I needed the real deal. I have a truck box that I needed keys to be able to secure my tools, but I did not have a key to duplicate. My particular box has a more complex locking mechanism and further complicated the task. I brought my truck box to Acme and they HAND-FILED me 2 perfectly working keys!
I was impressed, and that does not happen often. Not only were they extremely expert in there field, they also were very focused on customer service. My keys were both done within 30 minutes. While I waited I went and got Yoko Fast Food and watched their infomercials in the store and actually learned a lot. I will be telling everyone I know about Acme and will be calling them for all of my future needs. 9/9/2016 Just had them make a copy of a truck key that wasn't working on the passenger door. The copy works on ALL doors plus ignition! So I promptly made a copy of the copy and threw out the original. Thank you locksmith gurus!
I was impressed, and that does not happen often. Not only were they extremely expert in there field, they also were very focused on customer service. My keys were both done within 30 minutes. While I waited I went and got Yoko Fast Food and watched their infomercials in the store and actually learned a lot. I will be telling everyone I know about Acme and will be calling them for all of my future needs. 9/9/2016 Just had them make a copy of a truck key that wasn't working on the passenger door. The copy works on ALL doors plus ignition! So I promptly made a copy of the copy and threw out the original. Thank you locksmith gurus!
Patricia W.
Same day service was awesome. Technician was very professional, knowledgeable, explaining everything that needed to be done. Problem was solved.
Jim Wheat
Great customer service. Had a key made, was in and out in 5 minutes. Also had a glove box lock that needed repair. Brian spent extra time trying to repair it because the parts were no longer available.
Shannon Mcnutt
Professional and courteous service. Brian was very thorough and quickly programmed a new key fob for my 2014 QX70. He ensured that programming was successful and key worked as expected. Reasonable pricing. I will definitely use ACME for all of my future locksmith needs.
Daniel Olivo
Brian was Excellent!! 10 stars!! Very Good customer Service! Will be back again for sure! great guy, Excellent Salesman! Nice looking store! Thank you for everything!