Business Details
50 Years
experience
Emergency
services
Professional Locksmith & Security Services in Charlotte, NC
Eastway Lock & Key has been a trusted name in the locksmith and security industry since 1976, serving Charlotte, NC, and surrounding areas. Our team brings over 400 years of combined experience in residential, commercial, and automotive locksmith services, ensuring tailored solutions for every client. We pride ourselves on using only the highest-quality products from trusted manufacturers, backed by a 90-day warranty on parts and materials. As certified members of the Associated Locksmiths of America (ALOA) and the Charlotte Better Business Bureau, we adhere to rigorous professional standards. Our expertise spans advanced electronic security systems, high-security locks, safes, and door hardware, with specialized certifications in fire door inspections and access control. Customer satisfaction remains our top priority, reflected in our decades-long reputation for reliability, transparency, and 24/7 emergency support.
Services
Residential Locksmith
Commercial Locksmith
Safe Installation
Security Systems
Automotive Locksmith
Access Control
Fire Door Inspection
Key Duplication
Safe Repair
Door Hardware
Details
- Year established: 1976
Highlights and features
- We offer 24/7 emergency automotive locksmith services.
- Our team holds certifications in fire door inspections and access control.
- We provide a 90-day warranty on all parts and materials.
- Certified members of the Associated Locksmiths of America (ALOA).
- Over 400 years of combined experience in residential and commercial security.
Associations and certifications
- North Carolina Locksmith License
- Associated Locksmiths of America (ALOA)
- Charlotte Better Business Bureau
What people say
Prompt service
Professional technicians
Reliable solutions
24/7 availability
Expertise in emergencies
Services
Residential Locksmith
Our residential locksmith services include lock repair, rekeying, and installation of high-security systems. We specialize in securing homes with durable locks and emergency solutions. Customers trust us for prompt, reliable service tailored to their specific needs.
Commercial Locksmith
We provide comprehensive commercial locksmith services, including master key systems, access control, and secure door hardware. Our team ensures businesses meet safety standards while enhancing security. Clients benefit from customized solutions for offices, warehouses, and retail spaces.
Safe Installation
We offer safe sales, installation, and repair for residential and commercial clients. Our inventory includes fireproof, high-security, and digital safes from trusted brands. Customers rely on our expertise for secure storage of valuables and sensitive documents.
Automotive Locksmith
Our 24/7 automotive locksmith services include key replacement, transponder programming, and lockout assistance. We handle all vehicle types with specialized tools and expertise. Clients appreciate our fast response and cost-effective solutions compared to dealerships.
Access Control
We install and maintain advanced access control systems, including keypads, card readers, and biometric scanners. These systems enhance security by restricting entry to authorized personnel. Businesses benefit from scalable solutions adaptable to evolving needs.
Questions
How long has Eastway Lock & Key been in business?
We have been serving Charlotte and surrounding areas since 1976, providing trusted locksmith and security solutions for over 40 years.
Do you offer 24/7 emergency services?
Yes, we provide 24/7 automotive locksmith services for emergencies like lockouts, key replacements, and vehicle access issues.
What certifications do your technicians hold?
Our team includes ALOA-certified locksmiths and specialists in fire door inspections, access control, and high-security lock systems.
Can you repair or install high-security locks?
Yes, we install and repair Medeco and other high-security locks designed to resist drilling, picking, and unauthorized duplication.
Do you service both residential and commercial clients?
We offer tailored solutions for homes, businesses, and industrial facilities, including safes, access control, and door hardware.
Videos
Reviews (42)
Mm C.
Jun 19, 2022
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Excellent experience just now from our tech. Locked out of house including storm door. He was persistent and persevered and yay! Prompt, friendly, informative! So grateful! Thanks again!,
Tammy Benjamin
Jun 08, 2022
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The white guy that worked 04/June 11:40 am was very helpful and pleasant. He copied 2 keys for me in less than 5mins. Great customer service
Tammy Benjamin
Jun 01, 2022
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The white guy that worked 04/June 11:40 am was very helpful and pleasant. He copied 2 keys for me in less than 5mins. Great customer service
David S.
Apr 19, 2022
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Brian Moreira replaced handlesets and locks on the front and back doors of my house. He is professional, easy to communicate with, and did a great job with the installation. Everything works perfectly.
Karen Alexander
Mar 13, 2022
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Brian Moreira completed our service call. We had 2 locks re-keyed and keys made. He was prompt, courteous and friendly. He also pointed out a problem with one of our doors that we may want to take care of in the future. Highly recommend Eastway Lock & Key! Our company has been doing business with them for years and they always do a great job!
Nate Tweet
Mar 09, 2022
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Just bought a house in Denver, nc. Called & they were able to do come rekey all 6 locks same day. Fair price & awesome service. Will definitely recommend them!
Megan
Feb 12, 2022
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Brian came out to help with garage knob and lock issues. He was very professional and took care of the issue very timely and efficiently. Have used Eastway for larger projects also and was very satisfied then also.
Kaitlin Neumann
Feb 12, 2022
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I bought a new keypad lock and wasn't taking chances with installing it so they sent out Brian. He was great, quick, and resolved the issue of my deadbolt not fitting properly.
Kaitlin Neumann
Feb 05, 2022
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I bought a new keypad lock and wasn't taking chances with installing it so they sent out Brian. He was great, quick, and resolved the issue of my deadbolt not fitting properly.
Matthew Cascone
Jan 04, 2022
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Brian was on time and efficient. Job was done correctly and quickly. I would recommend them to anyone.
M. P.
Dec 31, 2021
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Came out to commercial location and replaced lock in antique door. Next day service and tech was fast.
Eyas Kd
Oct 06, 2021
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Fast, profesional, not expensive, I got my car roof rack locks key from here, Not even the car dealer has it, Stephon help me, nice guy Highly recommended
Amy Hefferon
Oct 01, 2021
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Just wanted to give some credit to Tracy who was the technician that responded to my service call to Eastway L&K, he was very prompt and friendly in his response and explained thoroughly what I could expect and costs, ETA, etc. Tracy was also upfront that he was on his way to another call that he had before me and let me know what side of town so I had an idea of about how long I'd be sitting with my kids locked out of my house! He called back when done with the other call only a few minutes later to say he was on his way. Very professional and courteous; prompt in correspondence and honest. Thank you again!
Eyas Kd
Sep 30, 2021
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Fast, profesional, not expensive, I got my car roof rack locks key from here, Not even the car dealer has it, Stephon help me, nice guy Highly recommended
Amy Baden
Sep 02, 2021
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Last night I called from Freedom Park after discovering I had locked my keys in the car. AJ missed my call but ended up calling back! He was quick, personable, funny and professional. While I found my keys outside of my car in the park, my car door was opened without damage AND I would call for Eastway's service again, in a heart beat. Thank you, AJ for making a miserable situation way more palatable!
Marc Buchan
Jun 07, 2021
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The team sent out a Locksmith the same day I called. Within an hour the locksmith, who was great, arrived. He was professional, very friendly, rekeyed two locks, and made the extra keys needed. I would use Eastway Lock and Key again. Service:Lock rekeying
Jayne Bayquen
May 24, 2021
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They were amazing! I've called around to a few places and Eastway Lock & Key were the friendliest, fastest, most professional, and most affordable option. They were truly a lifesaver and came out to my car right away and the mechanic was extremely helpful. I highly recommend them! Services: Auto locksmith, Re-key lock
Andrew Pons
Apr 19, 2021
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I had two locks re-keyed to match an existing key. They got it done in about 10 minutes while I waited, and both locks work great. At about $17 per lock it was definitely worth it as I have zero knowledge on how to do it myself. Quick, quality service from Eastway. Service: Re-key lock
Luke Nguyen
Jan 20, 2021
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I went to Home Depot to try to get some keys for a church mailbox made. They told me they weren't able to do it. I went to Eastway Lock & Key and they were able to make them. I had 3 copies made and had no problems using any of them. They do have a setup outside for service due to COVID, and it was convenient and quick. Service: Copy building key
Brette Cardona
Aug 17, 2020
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I just have to brag about an experience I just had with Daniel at Eastway Lock and Key. I locked my purse, keys and phone in my trunk while loading groceries. Several people were trying to pop my door open with no luck. LIKE THE LOCKSMITH ANGEL THAT HE IS, Daniel walked up out of nowhere offering to help and within minutes, I was in my car and on my way home. Thank you Daniel - you SAVED my day and my groceries!
M. Daniels
Jul 06, 2020
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I contacted Eastway Lock & Key to assist me with rekeying the locks on my grandmother's house, after she had some remodeling. The technician that was sent out was knowledgeable, quick and very courteous. They may not be the cheapest in-town, but when it comes to safety I don't want cheap. I want efficiency and comfort in knowing my family is safe. I highly recommend this company!
Richard S.
May 04, 2020
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Perfectly. Kenny is the best Master Locksmith I've ever encountered--he didn't claim to be a Master, I claim it--and Amanda is the best scheduler. Great company!
Bev W.
Jan 08, 2020
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Great company for any of your security needs. Everyone I've dealt with including Daniel, Michael, and Jimmy have done excellent work for me. They conduct their business in a very timely and professional manner. Highly recommend Eastway Lock & Key for all of your security needs.
Randy Hutchens
Jan 30, 2019
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A very professional place to get your keys and locks and safes. I work for a dealer and we use these guys all the time.
Anthony Vattimo
Jul 21, 2018
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I come to Eastway Lock And Key with all my building needs. They have an expertise that can't be beaten.
Jessica Johnson
Apr 04, 2018
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Best Locksmith in Charlotte! The prices are very reasonable and the Locksmith was on time and got the job done quickly! I am very satisfied with the service that was provided!
Kim C.
Dec 23, 2017
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A few days ago, I stopped in to get some copies of a key made (mine may be from the early 1900s and only Eastway can make a copy that works) and while I was there, forgot my debit card. Jack Cromer went out of his way to reach me on social media to let me know it was safe and locked up, and I could come by any time to grab. In a world where it seems hard to find honest, quality people (and service) anymore, Eastway leads the charge on both. They will continue to have a lock (pun intended) on my business as long as they're in business! Worth. Every. Penny.
Jeffrey Andrews
Jun 11, 2017
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Helpful, friendly, and reasonably priced. Most importantly though, make keys that work waaaay better than the ones you'll get at the big box hardware stores. Also can make old motorcycle and car keys. I won't go anywhere else.
Raynette C.
Jan 17, 2017
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I checked around and their price was comparable. They were very responsive. They are reliable, do good work, and I would recommend them.
Brandon S.
Jan 16, 2017
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I have a Cannon Safe that had it's dial lock fail. Instead of just planning a standard service call, one of the staff gave me his personal cell number so I could call him back that evening and personally talk me through how to diagnose the problem. After a good hour or so of his help I was able to baby my safe open, thus saving quite a bit on money and time that would have been spent on him coming out to my house and doing the same.
He had even offered to call Cannon to see about getting a free replacement lock for the final repair, something I had been trying to do but could get no response when I tried their help line. Definitely a big help and a giant relief for both my sanity and wallet. :-
He had even offered to call Cannon to see about getting a free replacement lock for the final repair, something I had been trying to do but could get no response when I tried their help line. Definitely a big help and a giant relief for both my sanity and wallet. :-
Misha T.
Dec 03, 2016
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Absolutely the best locksmith in Charlotte. I came in with an 05 Scion arc key that needed to be copied to another key I bought. It literally took 5 minutes and I was out the door, not to mention it was only $4! I would recommend this place to anybody.
Michael W.
Jun 11, 2016
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After speaking with two other locksmiths and feeling like we would not be able to get a complicated lock replaced (front door), Daniel and Andrew at Eastway made things incredibly easy. Great follow through, excellent customer service and painless resolution. Great to work with a professional organization!
Audra G.
Aug 25, 2015
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Joe was wonderful, helpful, clean, kind & patient. He made sure I was comfortable using the new key in all the locks! I appreciate his service & the assistance of the dispatcher to make sure Joe arrived in time for me to go to work also.
Katie R.
Jul 04, 2015
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Very fast to come help when I was locked out of my house. The lock itself took a minute due to some loose screws on the door jam. Very friendly locksmith. He even tightened the screws on the door and frame after he opened the door, which I wasn't expecting him to do. Hopefully I won't need to call them again, but would recommend.
Benion H.
Dec 29, 2013
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When we moved in to our new house, gave them a call to rekey everything. Prompt and courteous. Got the job done well. Two things I did not like so much: 1. They tried to talk us in to replacing our locks with something more expensive - all I needed was them to rekey for us. 2. Our keys have "Do Not Duplicate" stamped on them - not sure if this is going to be a problem is I ever need to get some extra keys made.
Paul B.
Jun 30, 2013
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They came out pretty quickly and they helped me. It was fine but it wasn't cheap. The guy was very knowledgeable, creative and helpful. He was really knowledgeable about the door and how it worked and didn't work. He was very polite and very personable. He cleaned up after himself. I would recommend them.
Kristina A.
May 13, 2013
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We needed to get our new home re-keyed and Eastway came highly recommended. Our home is a 50 year old Modernist home with mid-century commercial locks. Thankfully, Lawrence was familiar with the uniqueness of the locks' design and very deftly removed, cleaned and re-keyed them. We'd just had the entire interior and door repainted. Lawrence was so careful removing the weatherstripping and did such a thorough and thoughtful job. Watching him as he worked, I realized that he was the right guy for the right job. so knowledgeable and conscientious.
He made sure to explain everything he was doing and even showed me how to shoot my locks with lithium grease every six months to keep them in perfect working order. Eastway is lucky to have him and we're lucky he was our key guy.
He made sure to explain everything he was doing and even showed me how to shoot my locks with lithium grease every six months to keep them in perfect working order. Eastway is lucky to have him and we're lucky he was our key guy.
Julia M.
Apr 19, 2013
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I have used these guys twice when I needed to have my locks re-keyed. Both times, the service was prompt and professional. There may be cheaper options out there, but I trust their service.
Stephen K.
Jan 25, 2010
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Four places failed to cut my new mailbox key, but these guys knew exactly what the problem was - the postal service is using new blanks - and they had the updated versions on hand. After 2 weeks of searching, they were able to sort me out in 3 minutes. It doesn't get much better than that. But never mind their professional expertise: they were also very pleasant people. I had a little trouble finding the place, but they took pains to give me turn-by-turn directions until I was confident I could find it. Top notch.
Leonard G.
Oct 21, 2009
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Called Eastway at 9:00 AM.Gave information on the phone and told Me that a service person would arrive in 30 min. Which he did. Fixed both both locks in about 35 min. Very professional service. If needed, will use Eastway again.
Joy S.
Sep 27, 2008
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I recently had to get some keys made, and I went to Eastway for the second time since I've moved into my house. These guys are consummate professionals. I enjoy being around anyone who is the master of a trade.locksmiths, tattoo artists, welders.anyone who is an expert in a field and who gets excited to talk about that field. The guys at Eastway are these kinds of locksmiths. If you have a question about your keys and locks or safes or anything related to these aspects of security, go ask.
Michael S.
They showed up on time. They cost was very reasonable. I was happy with my experience with this company. They were able to answer any questions I had.