Business Details
46 Years
experience
Emergency
services
Your Trusted Locksmith in Roselle, IL
Founded in 1980, Action Lock and Key has built a reputation as a trusted family-owned locksmith and security solutions provider. Our team combines over 100 years of collective experience with state-licensed, bonded, and insured operations to serve residential, commercial, and municipal clients across the Chicago area. With a 3,000-square-foot facility, four fully equipped service vehicles, and a network of professional contractors, we deliver comprehensive services ranging from key duplication to high-security system installations. Our commitment to excellence is reflected in our 6,500+ satisfied accounts and our ability to provide same-day solutions for urgent needs. We maintain a one-stop-shop model, offering decorative hardware, safe sales and repairs, and ADA-compliant commercial solutions.Our staff's expertise extends to motorcycle ignition repairs, antique key replacements, and advanced electronic security systems. Through four decades of service, we've maintained core values of transparency, reliability, and community focus. Our second-generation family leadership ensures continuity in quality while embracing technological advancements in security solutions. Customer satisfaction remains our priority, as evidenced by our free quotes, competitive pricing, and 24-hour emergency response capability. We take pride in solving complex security challenges, from restoring water-damaged property locks to creating master key systems for large facilities.
Services
Residential Locksmith Services
Commercial Locksmith Services
Specialty Keys
Safe Sales and Repairs
Decorative Hardware
Commercial Door Locks
Automotive Keys
Lock Replacement
Key Duplication
ADA Compliance Solutions
Details
- Year established: 1980
Highlights and features
- We offer 24/7 emergency locksmith services with rapid response times
- Our team has over 100 years of combined locksmithing experience
- We provide free quotes for all our security solutions
- Our one-stop-shop model handles complete security projects
- We maintain strict licensing and insurance compliance
What people say
Excellent work at reasonable prices
Quick emergency response
Knowledgeable staff
Professional installations
Fair pricing
Services
Residential Locksmith Services
We provide comprehensive residential security solutions including lock installation, rekeying, and emergency lockout services. Our technicians handle traditional and high-tech entry systems for homeowners and apartment complexes. With same-day service availability and competitive pricing, we ensure your home security needs are met promptly and professionally.
Commercial Locksmith Services
Our commercial services include master key systems, ADA-compliant hardware installation, and large-scale security projects. We work with businesses to create customized security plans and maintain compliance with safety regulations. Our team handles everything from simple lock replacements to complete facility security overhauls for commercial properties.
Safe Sales and Repairs
We offer safe sales, installation, and repair services for residential and commercial clients. Our experts can program digital locks, repair mechanical combinations, and service fireproof and burglary safes. We also provide safe opening services for locked or malfunctioning units while maintaining security and confidentiality.
Specialty Key Services
Our specialty key services include automotive key duplication, motorcycle ignition repair, and antique key reproduction. We maintain an inventory of over 800 key types and can create keys from broken remnants or worn originals. Our technicians handle complex key systems for specialty vehicles and vintage equipment.
Decorative Hardware
We offer a wide selection of decorative hardware for residential and commercial properties. Our inventory includes door knobs, cabinet hardware, and bathroom fixtures in various styles and finishes. As a premier Emtek hardware dealer, we help customers enhance their property aesthetics while maintaining functional security solutions.
People
Andy Maglio
Founder
Founded Action Lock and Key in 1980, Andy built the business from a small storefront to a full-service facility. He established core values of quality service and community focus before retiring after 42 years in the industry.
Vinny Maglio
Lead Technician
With over 30 years of experience, Vinny specializes in high-security devices, safe manipulation, and master key systems. He trained under his brother Andy and now mentors the next generation of locksmiths at Action Lock and Key.
AJ Maglio
Certified Master Locksmith
AJ became a Certified Master Locksmith after demonstrating exceptional talent from childhood. He specializes in advanced security systems and safe repairs, carrying on the family legacy with technical expertise and customer-focused service.
Mike
Customer Service Manager
Mike manages daily operations and customer interactions with a friendly approach. He ensures smooth coordination between clients and technicians while maintaining inventory and dispatching service calls efficiently.
Dawn
Senior Bookkeeper
Dawn has managed financial operations for 15 years, handling accounting, payroll, and customer records. Her meticulous attention to detail ensures the business runs smoothly behind the scenes while supporting daily operations.
Questions
What types of locksmith services do you offer?
We provide residential, commercial, and automotive locksmith services including key duplication, lock replacement, safe sales and repairs, and high-security system installations.
Do you offer emergency locksmith services?
Yes, we provide 24/7 emergency services for lockouts, broken keys, and urgent security needs with rapid response times across our service areas.
Can you make specialty keys for older vehicles?
Yes, we specialize in creating keys for vintage motorcycles, classic cars, and specialty equipment using broken remnants or worn originals.
Are your technicians licensed and insured?
Yes, we are fully licensed, bonded, and insured with state-certified technicians who maintain professional standards and security protocols.
Do you sell decorative hardware?
Yes, we're a premier Emtek hardware dealer offering decorative door, cabinet, and bathroom hardware in various styles and finishes for residential and commercial properties.
What are your business hours?
We're open Monday-Friday 9 AM-5 PM and Saturday 9 AM-12 PM. Emergency services are available 24/7 outside regular business hours.
Videos
Reviews (7)
Melvin Hover
Apr 12, 2022
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They repaired my 21 year old motorcycle ignition switch in under two hours! Excellent work at a more than reasonable price. Highly recommend.
Shirley'S. Ebay Store
Apr 10, 2022
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If I could give 10 stars I would! Customer service is outstanding! A big thank you to Mark for taking care of the locks so quickly.
Sharon P.
Mar 28, 2022
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Had Joe, service tech from Action Lock, at my place today to update my entry locks. He was friendly, knowledgeable, and efficient in what he did for me. I found him to be an excellent representative of this local business! Without hesitation I would recommend Action Lock for your lock update and replacement needs!
Tim W.
Feb 24, 2022
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What a find! Friendly, and knowledgable professionals. I had a problem with a door handle, brought it in and they fixed it in short order. They didn't try to upsell me on a new one either. However, if I need a new one in the future, I'll be going back to get genuine quality service at a fair price. Highly recommend!
James K.
Jan 26, 2022
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The best locksmith service around. Reputable, honest, and fair. A long track record and makes sure you're taken care of.
Amy G.
Jan 23, 2022
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Excellent customer service! I worked with Tony in the office and Joe was the technician on site. Tony was very patient & kind with my delays & finally scheduled them to re-key all of our locks. Joe was efficient, nice, & respectful of my property! I will definitely use them again and visit their show room (which I did now know they had) someday! Thanks guys!
Freddie DeRamus
Oct 23, 2021
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Outstanding! I believe this maybe the last of great Locksmiths around. Skilled, knowledgeable and professional, did forget personal, Andy and Mike are true professional ! Thanks!